Integration

Updates, wherever you already are.

Send case and account notifications through WhatsApp, so clinics and technicians see what matters without checking a separate inbox.

whatsapp.com

Why labs connect iLab to WhatsApp

Notifications people actually see

WhatsApp messages get noticed faster than an email sitting in an inbox.

One of several delivery channels

Choose email, WhatsApp, or iLab Chat for each notification, whatever a clinic or technician actually checks.

No new app to install

Clinics and technicians already have WhatsApp - there's nothing extra for them to set up.

What iLab already gives your team

  • Notification managementManage notifications from Lab Admin, covering every channel in one place.
  • iLab ChatChat directly inside iLab when a conversation needs more than a notification.
  • Works for clinics and technicians alikeThe same notification system reaches both the Clinic Portal and Technician Portal.

Ready to bring WhatsApp into your iLab workflow?