Workflow Customization
Feature

A workflow that matches how your lab actually runs.

Every lab organizes work differently. Define your own roles, stages, and handoffs instead of forcing your team into someone else's process.

Why labs use Workflow Customization

Built around your process, not a template

Configure stages and roles to match how your lab actually operates, not a generic default.

Clear handoffs between departments

Define exactly how a case moves from one team to the next, so nothing gets stuck in between.

Scales as your lab grows

Add new roles and stages as your team and case volume grow, without starting over.

What workflow customization gives your lab

  • Custom roles and permissionsDefine who can see and do what, matching your lab's actual org structure.
  • Configurable workflow stagesSet up the exact production stages your cases move through.
  • Cross-department routingRoute cases automatically between departments based on the stage they're in.

Ready to bring Workflow Customization into your workflow?