Give clinics a direct line into your lab, not another phone call.
Clinics submit cases straight into your lab's inbox with patient, restoration, tooth, and shade details already attached, track status themselves instead of calling your coordinators, and pay invoices online or by receipt upload - all from their own portal. You control what they see, down to hiding prices entirely for clinics you invoice a different way.
Why labs use Clinic Portal
Fewer status-check calls
Clinics track their own case status - from Pending through Try-In to Delivered - instead of phoning your team for updates.
Cases arrive ready to work
Every submission lands in your inbox with patient, dentist, restorations, teeth or jaw, shade, and attachments already filled in.
Get paid with less back-and-forth
Clinics pay online through a Stripe checkout link or submit a payment receipt with proof, right from their invoice.
What Clinic Portal gives your lab
Common questions about Clinic Portal
Yes - enabling the hide-prices option for a clinic removes invoices, payments, and the case financial view from their portal entirely.
No - an unconnected clinic account opens in orders-only mode, where they can still prepare prescriptions and hand them to you later.
Not from their side - sharing a case with your lab is a one-way action today, so contact them directly if a case was shared by mistake.
